Services

Business VoIP solutions

Brisco Communications provides enterprise-grade VoIP phone systems for businesses nationwide. Most businesses save 30–50% over what they're paying now — with more features and better support.

Enterprise communications solutions

Our enterprise-grade communications platform delivers secure, high-quality voice and unified communications services through our carrier-grade network infrastructure. Leveraging cutting-edge VoIP technology, we provide comprehensive business communication solutions that enhance productivity, reduce costs, and enable seamless collaboration across your organization.

Flexible management options

For businesses with internal IT resources, our intuitive management portal provides complete control over your communication system — from call routing and auto attendants to user permissions and analytics. Alternatively, our expert team can fully manage your entire communications infrastructure to your specifications. Both options include our comprehensive support and guidance.

Included standard

Core phone system features

Phone number options

Keep existing numbers and/or easily add new ones. Toll-free numbers and vanity numbers also available.

Unlimited calling

Unlimited local and long-distance calling with crystal-clear quality.

Essential communication tools

Multi-party conferencing, intelligent call handling, site-to-site extension dialing, and seamless multi-location connectivity.

Advanced call management

Call forwarding to any number (including internal-only extensions), call blocking, anonymous call rejection, directed call pickup, and listen live/barge capability.

Auto attendant & routing

Unlimited auto attendants standard with AI-powered text-to-speech, customizable time frames, multiple menu tiers, and professional call queues with advanced routing.

Group calling features

Unlimited ring groups with personalization options, shared line appearance, unlimited call queues with unlimited agents, broadcasts, and shared mailboxes.

Voicemail solutions

Unlimited voicemail boxes included. Voicemail-to-email delivery with optional transcription, plus user and mailbox directory services including dial-by-name.

System customization

Customize just about everything: hold music, hold options, max wait times, caller ID, call routing, per-user app and feature settings, directory management & much more.

We've got your back

Monitoring & support

White glove support

A dedicated support team providing personalized assistance for setup, maintenance, and any questions. We're not just a provider — we're your communications partner.

24/7 expert monitoring

Telecom experts who monitor and manage the network around the clock, ensuring your business communications never skip a beat.

Detailed analytics

Comprehensive call activity reports and graphs. Advanced reporting of all incoming, outgoing, and internal calls — sortable by number, extension, user, or device.

Enterprise-grade infrastructure

Nationwide geo-redundant network

Our enterprise VoIP platform operates across multiple data centers in Atlanta, GA, Secaucus, NJ, Dallas, TX, and Las Vegas, NV — ensuring maximum reliability and seamless failover protection. This distributed infrastructure guarantees consistent, high-quality voice service with industry-leading uptime across all regions of the United States.

Go further

Premium & advanced features

Business SMS platform*

Comprehensive text messaging that includes:

  • SMS/MMS messaging with your existing business numbers
  • Blast messaging, drip campaigns, scheduled reminders
  • Team tools: number sharing, canned responses, away messages
  • Keyword subscriptions and auto-replies
  • Mobile apps for iOS & Android
  • Full integration with your PBX system
  • Enterprise controls and compliance features

Call center solutions*

Enterprise-grade contact center platform with advanced queue management, real-time analytics, agent monitoring, customizable IVR workflows, and detailed reporting.

Omni response platform*

Unified communication hub integrating voice, messaging, and digital channels. Streamline customer interactions across platforms with consistent service quality.

Video & conference solutions*

Enterprise video conferencing with HD quality, screen sharing, secure meeting rooms, webinars, and large-scale virtual events with comprehensive host controls.

Fax solutions*

Fax-to-email, email-to-fax, web-based fax portals, and Fax ATA options supporting most physical fax machines — a reliable replacement for traditional POTS lines.

Call recording*

On-demand and automatic call recording for your entire organization or per user. Secure storage and easy access for quality assurance and training.

Directory assistance*

Professional directory assistance services with live operator support for enhanced customer service capabilities.

Work from anywhere

Mobility & integration

Mobile & desktop access

Full-featured mobile app and web-based softphone with complete PBX capabilities — hold music, transfers, outbound dialing without revealing your cell number, business SMS*, and more.

Access management

Enterprise-grade access control with granular permissions, user role management, and comprehensive security controls for all system features.

System integration*

Seamless integration with major CRM platforms and business tools. Custom webpops tailored to your web application, plus custom API access for specialized workflows.

SIP trunking

Enterprise-grade SIP trunking compatible with existing PBX systems — reduce costs on your current PBX or get reliable trunking for your cloud solution.

Equipment options

Flexible phone purchase and leasing options to eliminate the expensive up-front costs of switching providers or getting new equipment.

*Additional charges may apply for premium features.

FAQ

Frequently asked questions

Most businesses save 30-50% on their monthly phone costs by switching to VoIP. This includes reduced long-distance charges, no expensive hardware maintenance, and lower per-line costs.
Yes! We offer free number porting for all business lines. Your existing phone numbers will transfer seamlessly to our VoIP system with no downtime.
Our business VoIP service offers 99.99% uptime with redundant data centers. Call quality matches or exceeds traditional phone lines, and we include automatic failover to mobile devices.
You can use existing IP phones, desktop softphones, or mobile apps. We provide configuration assistance and can recommend hardware based on your specific needs.
Yes. We offer a dedicated HIPAA account designation that restricts your environment to only fully HIPAA compliant features end to end. Any feature that could expose protected health information — like emailed voicemail transcriptions — is automatically disabled on HIPAA accounts. We also provide a Business Associate Agreement (BAA) to covered entities. If your organization handles PHI, your communications platform will be locked down to meet HIPAA requirements from day one.

See what your business would pay.

Check our pricing plans or contact us for a custom quote — most full-featured plans land well below the big national providers.

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